Thank you for shopping at Wockleanmakatussin.com. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds:
We offer refunds on eligible items within 30 days of the original purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
Returns:
To initiate a return, please contact us at sales@wockleanmakatussin.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return the item.
Please note the following conditions for returns:
- Returns must be initiated within 30 days of the original purchase date.
- The item must be unused and in the same condition that you received it.
- The item must be returned in its original packaging.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at sales@wockleanmakatussin.com with photos of the damage or defect. We will work with you to resolve the issue promptly, whether through a refund, replacement, or exchange.
Exchanges:
If you would like to exchange an item for a different size or color, please contact us at sales@wockleanmakatussin.com with your order number and details about the product you would like to exchange. We will provide you with instructions on how to return the item and process the exchange.
Non-Refundable Items:
Certain items are not eligible for refunds, including:
- Products that have been opened or used.
- Gift cards.
Refund Processing:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 15 days.
Contact Information:
If you have any further questions about our Refund and Return Policy, please feel free to contact us at sales@wockleanmakatussin.com.
Last updated: [insert modification date]
By making a purchase on our website, you agree to the terms and conditions outlined in this Refund and Return Policy. We reserve the right to update or modify this policy at any time without prior notice. Please check this page regularly for any updates or changes.